Gazpromneft Business Service / Enterprise / Research
AI automation research at Gazpromneft Business Service
Researched internal users’ needs, piloted LLMs for documents and ERP, and built tools for evaluating automation impact.
10subsidiaries in the research
LLMpilots with documents and ERP
ROIimpact calculator and dashboards
The challenge
Identify AI and automation use cases in internal processes and assess their business value.
My contribution
- Conducted CustDev with representatives of 10 subsidiaries.
- Piloted LLMs for primary accounting documents and ERP systems.
- Built a calculator and dashboards to assess automation impact.
- Improved the investment appraisal methodology for IT solutions and researched a transition to a product approach.
My perspective
Product work starts with understanding processes and evaluating impact, before scaling the technology.